Privacy Policy

Last updated: August 28, 2025

1. Introduction

CrewLink ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our crew management and booking platform.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Make a booking
  • Contact us for support
  • Subscribe to our newsletter

This information may include:

  • Full name
  • Email address
  • Phone number
  • Payment information
  • Booking preferences and history

Automatically Collected Information

When you use our Service, we may automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Usage patterns and preferences
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our Service
  • Process bookings and payments
  • Communicate with you about your account and bookings
  • Improve and personalize your experience
  • Send promotional materials (with your consent)
  • Comply with legal obligations
  • Prevent fraud and ensure security

4. Information Sharing and Disclosure

We may share your information with:

  • Service Providers: To facilitate bookings and provide services
  • Payment Processors: To process transactions securely
  • Analytics Partners: To understand usage patterns (anonymized data)
  • Legal Authorities: When required by law or to protect our rights
  • Business Transfers: In case of merger, acquisition, or sale of assets

We do not sell, trade, or rent your personal information to third parties for marketing purposes without your explicit consent.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Cookies and Analytics

We use Google Analytics and cookies to:

  • Analyze website traffic and usage patterns
  • Understand how visitors interact with our Service
  • Improve our Service functionality and user experience
  • Store your analytics consent preferences

7. Your Privacy Rights

Depending on your location, you may have the following rights:

  • Access: Request copies of your personal data
  • Correction: Request correction of inaccurate information
  • Deletion: Request deletion of your personal data
  • Portability: Request transfer of your data to another service
  • Objection: Object to processing of your personal data
  • Restriction: Request restriction of processing

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements. When we no longer need your information, we will securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure that such transfers comply with applicable data protection laws and implement appropriate safeguards to protect your information.

10. Children's Privacy

Our Service is not intended for children under 18 years of age. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Support: contact@crew-link.ae
Website: www.crew-link.ae